Actiontec GS5X3AD3A Configuration Instructions

This document contains configuration instructions for use with NeTrack client DSL services.

Before you begin, have the IP address assigned to you by Netrack ready to enter in the Actiontec GS5X3AD3A configuration.

If you do not already have an Ethernet network interface card in your computer, install one first. USB is not supported. You must configure the GS5X3AD3A through a wired ethernet, not wireless. Wireless is disabled on the GS5X3AD3A out of the box.

If you are using a Macintosh, please first ensure your computer name is shorter than 15 characters and has no spaces or unusual characters. You can set the computer name by going to the Apple menu, System Preferences, Sharing.

1) Follow the instructions that came with your Actiontec GS5X3AD3A.

2) Run the Installation Buddy.

3) At Step 6, when the DSL light is green, click Next, then select "Option #3: Manual Setup." Under "PVC Settings" set the VPI to 0 and the VCI to 32. Under "Encapsulation" select PPPoA. Do not select static IP if offered here. Click Next.

4) For User Name and Password, select "My ISP does not require this information." Click Next.

5) For IP Type, select "Static IP." Click Next.

6) Enter the IP address provided by Netrack. Leave the DNS fields as they are. Click Next.

Once your configuration is completed, the Actiontec GS5X3AD3A will save the configuration settings you entered and reboot.

3) When the Actionitec GS5X3AD3A has rebooted, the Power, DSL, and Internet lights should become steady on, not flash.

4)Open a web browser such as Internet Explorer. Use the File Open menu to open http://192.168.0.1/ . Click on the Status menu option.

Your configuration was successful and you are now connected to the Internet if the status page shows the WAN Connection status as "Connected."

Troubleshooting

The WAN status shows "disconnected" but the "DSL" light on the modem is on steady. The Internet light on the modem is not green and steady.

Double-check your configuration by going to the Setup page and then Advanced Setup. Make sure the configuration there is PPPoA and has the IP address you specified. The "Static IP" box on the PPPoA page should NOT be checked. If that looks ok, call Netrack for further assistance, 303.938.0188.

My web browser can't open the web page http://192.168.0.1.

Check your computer's network configuration and make sure that it is set to "obtain an IP address automatically." Then reboot your computer and try again.

I can open the web page, but the status shows "disconnected." The "DSL" light on the modem is flashing.

Check that the modem is correctly connected to your DSL telephone line outlet. If the "DSL" light on the modem won't stop flashing and stay on, please call Qwest for repair, 800-903-5003. Tell the technician that your modem will not train.

The WAN status shows "disconnected" and the IP address I entered in the configuration does not appear on the status page. The "Internet" light on the modem is red.

Your Actiontec DSL modem is defective and did not save the configuration you provided. Please contact Netrack, 303-938-0188 for a loaner replacement modem to confirm the problem.

Contact Netrack if you have any difficulties or questions in configuring your Actiontec GS5X3AD3A or establishing your connection to the Internet.

Wireless Configuration

If you want to use the wireless hub feature of your Actiontec GS583AD3A, you have to enable it and configure it for your environment.

1) Open a web browser such as Internet Explorer. Use the File Open menu to open http://192.168.0.1/ .

2) Select the Actiontec menus Setup then Advanced Setup. Then click Begin Advanced Setup. Select Wireless from the left setup option list.

3) Click the button to turn on the wireless features. Then click Next.

4) In the subsequent screens, configure the Actiontec GS5X3AD3A wireless settings to match your environment. We highly recommend that you enable and configure WEP. Without WEP, all your network activity is publicly accessible and your wireless network can be used to access the Internet by those whom you did not authorize.

5) Click Save and Restart at the bottom of the left setup option list. When the DSL and Internet lights stop flashing and stay on steady green, your modem is ready for use again.

Advanced Configuration

CAUTION: NAT is required to be enabled unless you have been assigned a block of static IP addresses from Netrack. If you have been assigned a block of static IP addresses and you disable NAT, your modem's web-based configuration interface is accessible by anyone. So please configure an admin username and password to protect your modem when you turn off NAT.

Other Advanced configuration options should not be modified without instruction and assistance from Netrack. If you make changes and experience problems with your connection, you will be asked to reset your modem to basic settings.